Evaluate the following statements. Questions Outstanding Satisfactory Unsatisfactory N/A General responsiveness to your inquiry/request. Outstanding Satisfactory Unsatisfactory N/A Speed with which your initial call/email was answered. Outstanding Satisfactory Unsatisfactory N/A Staff courtesy & professionalism. Outstanding Satisfactory Unsatisfactory N/A Staff knowledge of issues discussed. Outstanding Satisfactory Unsatisfactory N/A Accuracy of the information we provided. Outstanding Satisfactory Unsatisfactory N/A If you visited our offices, the appearance of our facilities. Outstanding Satisfactory Unsatisfactory N/A Do you have any additional comments? Yes No Would you like for us to contact you regarding any utility issue? Yes No First name Last name Email Phone number
